What's your response time for Mapleton Depot emergencies?+
For active leaks or storm damage, we prioritize Mapleton Depot calls and typically have a crew on-site within a few hours. Standard inspections and estimates are usually scheduled within 24 to 48 hours, often sooner depending on our current route through Mapleton Depot.
Do you provide free, upfront pricing before starting work?+
Yes. Every job starts with a free inspection and a written, itemized estimate. We don't start work off a verbal quote, and the price you approve is the price on the final invoice unless you request additional work.
Are you licensed and insured to work in Mapleton Depot, PA?+
Yes — Big Toms Roofing is fully licensed to perform Flat Roof Repair in PA, and we carry both general liability and workers' compensation coverage. We're happy to provide documentation before you sign anything.
Do you offer 24/7 emergency roof repair?+
Our emergency line is staffed around the clock. If water is actively coming in, call +1-855-469-0306 first — we'll get a tarp and temporary fix in place fast, then schedule the permanent repair.
Will you work directly with my insurance company?+
Yes — we document damage with detailed photos and can meet your adjuster on-site to walk through findings. Many Mapleton Depot customers say this cuts weeks off their claim process.
How many days will a reroof take at my Mapleton Depot home?+
Most residential replacements in Mapleton Depot take one to three days depending on roof size, pitch, and material, weather permitting. We'll give you a specific timeline in writing as part of your estimate.
What brands do you work with?+
We install asphalt shingle systems from GAF, CertainTeed, and Owens Corning, plus standing-seam metal roofing and flat/low-slope commercial membranes like TPO and EPDM.
Do you offer a warranty on your roofing work?+
Every Flat Roof Repair job comes with a written workmanship warranty from Big Toms Roofing, separate from the manufacturer's material warranty on shingles or metal panels. Terms are outlined in your estimate.
Do you do pre-listing or pre-purchase roof inspections?+
Yes, we perform pre-purchase and pre-listing inspections throughout Mapleton Depot with a written report and photos — useful for negotiations on either side of the transaction. Ask about current pricing when you call.
What's your full service area in Mapleton Depot, PA?+
We serve Mapleton Depot and the surrounding communities throughout Mapleton Depot, PA — see the coverage section below for the specific zip codes and nearby cities we handle regularly.
